Promotions allow you to dynamically add items to all your orders, based on a condition like order total, order item, shipping destination, items category or various combinations of all of them.
To access the Promotions page, navigate to:
☰ > Sales > Promotions
Create a Promotion
Navigate to the Promotions page and follow the steps 🪜:
Set Items:
Store: Choose the store where the promotion will be active.
Start to End Date: Define the promotion's active period. You can leave the End Date field empty to keep the promotion active endlessly unless it is manually deactivated or ended by # of users.
# of Uses: Limit how many times this promotion can be redeemed (Enter 0 for unlimited uses).
Active Toggle: Enable to activate the promotion.
Description: Briefly describe the promotion's purpose.
Items Section: Click
+ Add Itemto choose items for the promotion, set quantity (Qty), and cost per unit.
Set Conditions:
Field Options:
Order Total: Sets a minimum order value.
Order Item: Applies the promotion based on specific items.
Shipping Destination: Restrict promotions to specific locations.
Item Category: Limit promotion to specific item categories.
Condition Types:
Equals: Activates if the chosen field matches an exact value.
Example: If "Order Total" is set to $50, the promo applies only when the order total is exactly $50.Greater than: Activates if the field exceeds the set value.
Example: If "Order Total" > $20, the promo applies when the total is over $20.Less than: Activates if the field is under the set value.
Example: If "Order Total" < $100, the promo applies for totals below $100.Greater than or Equals / Less than or Equals: Activates if the field meets or exceeds/falls below the value.
Example: If "Order Total" ≥ $50, the promo applies for totals of $50 or more.
Add Condition: Click to add multiple conditions using “AND” or “OR” logic to combine criteria.
Finalize and Save:
Click Save to complete your promotion setup.
New orders will be given the promotion automatically when they are created, but pre-existing orders may not, so these may need to be reimported.
Manage Promotions
After creating a promotion, you can manage it on the Promotions page:
View or Edit Promotions:
On the promotion row click Actions ⋮ > View to see promotion details.
Adjust any promotion settings as needed, including dates, items, and conditions.
After editing, click Update to confirm any changes.
Deactivate Promotions:
Click the Actions ⋮ > Deactivate to disable it.
🎉 Congratulations! Your promotion has been created and is now available for editing, viewing, or deactivation as needed.