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Packing

(Version 1.0)

Updated over a week ago

What is order Packing?

Within a Warehouse company, the OrderGrid app allows you to pack orders that have been picked. Packing is the step that follows after picking in the warehouse fulfillment flow: Unloading > Reciveing > Picking > Packing > Loading

To access the orders page, navigate to

☰ > Warehouse > Pack

✅ Packing Line Check:

Before packing orders, ensure that you have at least one Packing Line set up in your warehouse.

Perform Order Packing

To pack an order, follow the steps🪜:

  1. On the Pack screen, click Pack on an available packing line to begin the packing.

  2. On the next screen, you will be prompted to scan the pick bin. Here, scan the barcode of the pick tag of the picked order.
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  3. Once scanned, the order will populate on the pack screen, with essential order information, such as:

    • Order Number: i.e. G-413517

    • Company Name: i.e. JUST PERFORM

    • Store Name: i.e. JUST PERFORM MANUAL STORE

    • Destination Country of Order: i.e. CANADA

    • Shipping Method: i.e. POSTMEDIAPARCEL - POST MEDIA PARCEL EXPRESS

    • Order Item(s) details:

      • Item Name: i.e. Wireless POS System

      • Item OG Code: i.e. OG000243172

      • Item SKU: i.e. 22000101

      • Item Qty: i.e. 1 EA.
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  4. The first step in packing an order is to select the Shipping box/container you’ll use to pack the order.

    1. To add the shipping box, click ADD SHIPPER .

    2. On the box selection box, pick the shipping box according to the order size.

    3. Once added, the new shipper (box) will appear on the screen.
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  5. With a shipping box added, you can now begin packing by locating the item(s) on the left and placing them into the box on the right.
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  6. Click on the item quantity (e.g., 1 EA) to add it to the shipping box. Once added, the item on the left side of the screen will become greyed out, indicating it has been moved to the shipping box. At the same time, the item will appear on the right side, under the shipping box, showing the quantity added.
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    As you continue, the Items progress bar on the left will update accordingly. When all items have been moved to the shipping box, the progress bar will reach 100%.
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  7. Next, click LOCK to secure the current shipping box. This action prevents any additional items from being added or removed. If you need to make changes, click UN-LOCK to reopen the box, allowing you to add or remove items as needed.
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  8. Next, click PRINT to generate and print the shipping label for the order. Once printed, apply the label to the shipping box.
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    After this step, the PRINT button will change to VOID, allowing you to void the shipping label if necessary by clicking it.
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    You can click Re-Print after the label has been created to easily reprint the shipping label, ensuring a seamless workflow in case reprinting is required.
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  9. Once the shipping label has been printed and applied, click Done to complete the packing process for the order.
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    After the order is packed, you will be automatically returned to the Packing screen, where you can begin packing the next order.

⚠️ Important Note:

  • Once you click Done on the Packing screen, the order will be marked as Packed in the system, and no further changes can be made to its packing.

  • Please ensure the order is packed correctly and make any necessary adjustments before completing the process. All modifications must be made during the packing stage.

⚠️ Additional Notes:

  • After the shipping label is printed, you can enter or review the box dimensions—including weight, length, width, and height.

  • If item dimensions have been pre-configured in the system (via Inventory > Items > UOMs), these fields may already be auto-filled.

⚠️ Active Session Detected
If you have an ongoing packing session associated with your account, the system will automatically resume that session, allowing for a seamless continuation.

Changing the Carrier Service

By default, a carrier service is automatically assigned to your order based on the configuration set under Warehouse > Settings > Carrier Settings.

To manually change the carrier service during packing:

  1. Click the Carrier button on the Packing screen.
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  2. From the carrier service list, SELECT the desired Carrier and Service Name.
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  3. Upon selecting a carrier, the system will ask to input the Manager Pin to validate the action. Enter the PIN and click CONFIRM.

  4. Once the change is completed, the pack screen will now reflect the chosen carrier below the Order number.
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