If a Direct-to-Consumer (DTC) order is placed before 🚚 1:00 PM EST and is already packed, we aim to ship it out by the same day.

If a DTC order is placed after 🚚 1:00 PM EST and is already packed, we aim to ship it out by the next day.

Note: These times may vary according to carrier delays

For B2B orders, please contact your customer success representative or email us! We will be happy to assist you.

Review your contract with terms & conditions for all our policies and service level agreements.
​

Frequently Asked Questions

Pick Up at Order at the Warehouse
​Business-to-Business (B2B) Orders