Orders

Create, view, manage and edit orders, across every store.

13 articles in this collection
Written by OrderGrid, Alyne, and Natalia Lopez

USPS tracking number via UPS Mail Innovations

Find your USPS tracking page when UPS Mail Innovations hands off to last mile USPS delivery

Written by Alyne
Updated over a week ago

Orders with Attachments - B2B & FBA

Guidelines to be followed for orders that require specific documentation, such as; packing lists, shipping labels, etc.

Written by Alyne
Updated over a week ago

Priority Orders feature

How to get your orders picked and packed ASAP

Written by Alyne
Updated over a week ago

How can I redirect an order?

Information on order redirection

Written by Natalia Lopez
Updated over a week ago

Pick Up an Order at the Warehouse

Learn the do's and don'ts of picking up an order at an OrderGrid warehouse

Written by Alyne
Updated over a week ago

Understanding your Order Page

Tips and tricks to better understand your order page.

Written by Alyne
Updated over a week ago

Business-to-Business (B2B) orders

B2B order requirements and SLA

Written by Natalia Lopez
Updated over a week ago

Returns Procedure

Returned Order Policy

Written by Alyne
Updated over a week ago

Resolving Conflicted & Cancelled Orders

Unflagging orders to return to fulfillment flow

Written by Alyne
Updated this week

How to create a manual order

Instructions on how to create a manual order in OrderGrid.

Written by OrderGrid
Updated over a week ago

Understanding Your Orders List

Tips and tricks to better understand your orders dashboard page

Written by OrderGrid
Updated over a week ago

How to edit an order

Instructions on how to edit an order that has already been placed.

Written by OrderGrid
Updated over a week ago

How to void an order

Instructions on how to void an order than has already been placed.

Written by OrderGrid
Updated over a week ago