Orders

Create, view, manage and edit orders, across every store.

OrderGrid avatar Alyne avatar Natalia Lopez avatar
13 articles in this collection
Written by OrderGrid, Alyne, and Natalia Lopez

USPS tracking number via UPS Mail Innovations

Find your USPS tracking page when UPS Mail Innovations hands off to last mile USPS delivery
Alyne avatar
Written by Alyne
Updated over a week ago

Orders with Attachments - B2B & FBA

Guidelines to be followed for orders that require specific documentation, such as; packing lists, shipping labels, etc.
Alyne avatar
Written by Alyne
Updated over a week ago

Priority Orders feature

How to get your orders picked and packed ASAP
Alyne avatar
Written by Alyne
Updated over a week ago

How can I redirect an order?

Information on order redirection
Natalia Lopez avatar
Written by Natalia Lopez
Updated over a week ago

Pick Up an Order at the Warehouse

Learn the do's and don'ts of picking up an order at an OrderGrid warehouse
Alyne avatar
Written by Alyne
Updated over a week ago

Understanding your Order Page

Tips and tricks to better understand your order page.
Alyne avatar
Written by Alyne
Updated over a week ago

Business-to-Business (B2B) orders

B2B order requirements and SLA
Natalia Lopez avatar
Written by Natalia Lopez
Updated over a week ago

Returns Procedure

Returned Order Policy
Alyne avatar
Written by Alyne
Updated over a week ago

Resolving Conflicted & Cancelled Orders

Unflagging orders to return to fulfillment flow
Alyne avatar
Written by Alyne
Updated over a week ago

How to create a manual order

Instructions on how to create a manual order in OrderGrid.
OrderGrid avatar
Written by OrderGrid
Updated over a week ago

Understanding Your Orders List

Tips and tricks to better understand your orders dashboard page
OrderGrid avatar
Written by OrderGrid
Updated over a week ago

How to edit an order

Instructions on how to edit an order that has already been placed.
OrderGrid avatar
Written by OrderGrid
Updated over a week ago

How to void an order

Instructions on how to void an order than has already been placed.
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Written by OrderGrid
Updated over a week ago