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Orders
Orders
Create, view, manage and edit orders, across every store.
+1
16 articles in this collection
Written by
Alyne,
Natalia Lopez,
OrderGrid
and 1 other
Understanding Your Orders List
Tips and tricks to better understand your orders dashboard page
Written by
OrderGrid
Updated over a week ago
Understanding your Order Page
Tips and tricks to better understand your order page.
Written by
Alyne
Updated over a week ago
How to void an order
Instructions on how to void an order than has already been placed.
Written by
OrderGrid
Updated over a week ago
DTC
Order Routing Rules
Set up rules so orders are routed based on geographic destination
Written by
Alyne
Updated over a week ago
Warehouse Transfers
How to move stock between multiple warehouses.
W
Written by
Wilfred Fisher
Updated over a week ago
USPS tracking number via UPS Mail Innovations
Find your USPS tracking page when UPS Mail Innovations hands off to last mile USPS delivery
Written by
Alyne
Updated over a week ago
Orders with Attachments - B2B & FBA
Guidelines to be followed for orders that require specific documentation, such as; packing lists, shipping labels, etc.
Written by
Alyne
Updated over a week ago
Priority Orders feature
How to get your orders picked and packed ASAP
Written by
Alyne
Updated over a week ago
How can I redirect an order?
Information on order redirection
Written by
Natalia Lopez
Updated over a week ago
Pick Up an Order at the Warehouse
Learn the do's and don'ts of picking up an order at an OrderGrid warehouse
Written by
Alyne
Updated over a week ago
Business-to-Business (B2B) orders
B2B order requirements and turnaround time
Written by
Natalia Lopez
Updated over a week ago
Returns Procedure
Returned Order Policy
Written by
Alyne
Updated over a week ago
Resolving Conflicted & Cancelled Orders
Unflagging orders to return to fulfillment flow
Written by
Alyne
Updated over a week ago
How to Create a Manual order
Instructions on how to create a manual order in OrderGrid.
Written by
OrderGrid
Updated over a week ago
How to edit an order
Instructions on how to edit an order that has already been placed.
Written by
OrderGrid
Updated over a week ago
Express
How to remove an Order from the Dispatch Screen
What to do when a cancelled or completed order is still visible.
W
Written by
Wilfred Fisher
Updated over a week ago